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Health · News · 🇺🇸 United States · via agentusecases.ai

A startup uses AI to contest health insurance denials

Counterforce Health, from North Carolina, trained AI on billing codes, external reviews and lawsuits against insurers.

Profession
Patient
Tools
Counterforce Health
Source
cityviewnc.com ↗
Country
🇺🇸 United States
Found via
agentusecases.ai (Alex Finn) ↗
Report date
no date
Verified on
October 25, 2026
Illustrative photo: Insurance sector

What they did

The user picks a common denial (for example, a surgery coded incorrectly) or uploads the policy, medical records and denial letter. The tool drafts the appeal using code databases, external review decisions and lawsuits against insurers, and can call the insurer.

How it went

The report presents the service; it doesn't give a success rate.

Good to know

In Brazil, health plan denials can go to the ANS (NIP complaint process) and the courts; keep the denial in writing.

The prompt

The plan [name] denied [procedure] citing [reason]. My contract says [excerpt] and the doctor recommended it for [clinical reason]. Write a formal appeal citing the ANS procedure list and the medical recommendation, and tell me the next step if they deny it again.

Replace what is in [brackets]. Prompt written by us from the account, not a literal copy of the source. Do not paste other people’s personal data (privacy laws such as LGPD and GDPR apply).

Summary in our own words. Results as stated in the original account; we have not tested or audited them. Read the source ↗ Case found via agentusecases.ai (Alex Finn); text and prompt rewritten by us. Found a mistake?

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