Rights and Bureaucracy · X · 🇦🇪 United Arab Emirates · via agentusecases.ai
Chasing a ticket refund after two months of stalling
An agent sent follow-ups every 48 hours, logged broken promises and prepared a complaint to the regulator.
- Profession
- Traveler
- Tools
- Agente de IA
- Source
- x.com ↗
- Country
- 🇦🇪 United Arab Emirates
- Found via
- agentusecases.ai (Alex Finn) ↗
- Report date
- September 28, 2026
- Verified on
- October 25, 2026
What they did
After two months without a reply from the airline about US$1,200, the user handed the case to an agent. It sent firm follow-ups every 48 hours, logged each unfulfilled promise and prepared a formal complaint to the aviation regulator.
How it went
The airline paid the full refund within a week.
Good to know
An organized record is what carries weight in a complaint to ANAC or consumidor.gov.br.
The prompt
I've been chasing a refund of [amount] from [airline] since [date]. History: [paste]. Build a timeline of unfulfilled promises, write a firm but polite follow-up, and, if they don't respond within [days], a complaint to [agency].
Replace what is in [brackets]. Prompt written by us from the account, not a literal copy of the source. Do not paste other people’s personal data (privacy laws such as LGPD and GDPR apply).
Summary in our own words. Results as stated in the original account; we have not tested or audited them. Read the source ↗ Case found via agentusecases.ai (Alex Finn); text and prompt rewritten by us. Found a mistake?
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