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Itaú Unibanco

Itaú Unibanco
Illustrative photo: Finance sector
FinanceIllustrative sector photo: Paulo Humberto · CC BY-SA 3.0 · Wikimedia Commons

ia.i conversational assistant for customers and the IARA governance platform; legal solution covering 90 million documents

20%–80%
Published result

ia.i reached about 300,000 customers in its first phase; the legal solution runs more than 2 million tasks per month with efficiency gains of 20% to 80%

Tool
OpenAI (GPT-5.x)
Source
openai.com ↗
Verified on
October 24, 2026

Numbers as published by the source; we do not audit them. Found a mistake?

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