Business and Sales · Blog · 🇧🇷 Brazil
A neighborhood auto shop reminds customers about quotes without becoming spam
An auto repair shop in Curitiba set up automatic WhatsApp quote follow-ups using AI.
- Profession
- Repair Shop Owner, Salesperson
- Tools
- WhatsApp API, GPT-4o-mini, n8n
- Country
- 🇧🇷 Brazil
- Report date
- May 29, 2026
- Verified on
- October 24, 2026

What they did
The receptionist marks the quote as sent and the system sends up to three reminders with AI-generated text, stopping when the customer replies.
How it went
In 60 days, approved quotes that went silent dropped from 31% to 9%, at a cost of about R$ 94/month. This is a case told by a consultant, with the owner's name changed.
Good to know
Use the official WhatsApp Business number, offer an opt-out, and don't message people who didn't ask for a quote.
The prompt
Write 3 quote follow-up messages for an auto repair shop: +4 hours, +1 day and +3 days. Customer: [name], car [model], service [x], price [y]. Human tone, short, with a 'not interested' option.
Replace what is in [brackets]. Prompt written by us from the account, not a literal copy of the source. Do not paste other people’s personal data (privacy laws such as LGPD and GDPR apply).
Summary in our own words. Results as stated in the original account; we have not tested or audited them. Read the source ↗ Found a mistake?
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