Finance · Verified case
OpenCo

AI agents that resolve infrastructure alerts (Amazon EBS) by following runbooks
About 95% of alerts resolved autonomously; average resolution time 75% shorter (from 12 to about 3 minutes)
- Tool
- Amazon Bedrock
- Source
- aws.amazon.com ↗
- Verified on
- October 24, 2026
Numbers as published by the source; we do not audit them. Found a mistake?
More cases in Finance
01
Itaú Unibanco
ia.i reached about 300,000 customers in its first phase; the legal solution runs more than 2 million tasks per month with efficiency gains of 20% to 80%
02
Nubank
The assistant resolves 55% of Tier 1 requests, handles more than 2 million chats per month, and cuts response time by 70%
03
Bradesco
82% first-level resolution rate and 89% first-week retention; BIA usage grew 8x
04
Banco Inter
Investigation capacity increased by 108%
05Sinosserra
12,000 bonds per month; validation dropped from 24 hours to 1 minute
06
CAIXA
Processes that took 10 to 12 days now take about 30 minutes; 70% to 80% gains in back office