Edition of October 26, 2026Use cases · with prompt · with sourcePTEN

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Case archive · 4

Illustrative photo: Tourism sector91
Rights and Bureaucracy🇺🇸 United States

When AI gave bad advice in a dispute with a car rental company

Charged $2,300 by Sixt, Malky followed Claude's suggestion to accuse the company of photo fraud, and the letter didn't work.

TravelerClaude
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Illustrative photo: Food sector92
Productivity🇺🇸 United States

Recipes picky kids will eat, organized by Codex

Beth Gebhard asked for recipes from a favorite site; the agent filtered them, rated them and created a spreadsheet and a Drive folder.

ParentCodex
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Illustrative photo: Services/Technology sector93
Productivity🇺🇸 United States

An agent searches for a hairstylist by price and reviews

A reporter asked for balayage under a price cap in Montclair or New York and corrected the agent midway.

JournalistChatGPT Agent
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Illustrative photo: Education sector94
Education and Study🇺🇸 United States

A professor tests whether an agent can take the exam for the student

Michael Lomuscio created an Algebra course in Canvas and watched Comet build and then answer its own quiz.

TeacherPerplexity Comet
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Illustrative photo: Finance sector95
Personal Finance🌐 International

Filling out the accountant's questionnaire with AI

The author had Claude read the fields of the accountant's form and fill it in from their documents, flagging what was missing.

Salaried EmployeeClaude CodeClaude in Chrome
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Illustrative photo: Insurance sector96
Health🇺🇸 United States

A startup uses AI to contest health insurance denials

Counterforce Health, from North Carolina, trained AI on billing codes, external reviews and lawsuits against insurers.

PatientCounterforce Health
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Illustrative photo: Finance sector97
Personal Finance🌐 International

Hunting recurring subscriptions in your statements

The agent read statements in CSV, spreadsheet and PDF formats and listed charges that repeat, ignoring groceries and fees.

ConsumerClaude Cowork
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Illustrative photo: Finance sector98
Personal Finance🇺🇸 United States

Automatic renewals spreadsheet built from Gmail

A journalist had the agent search for "renewal" and "subscription" and build a list of services, dates and amounts.

JournalistChatGPT Agent
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Illustrative photo: Insurance sector99
Health🇺🇸 United States

Medical expense reimbursement claims from Amazon receipts

Claude read each receipt, found the eligible amount and date, and filled in the reimbursement portal.

Salaried EmployeeClaude CodeClaude in Chrome
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Illustrative photo: SMB sector100
Business and Sales🌐 International

Separating business expenses from personal card statements

The author had Claude talk through the first few statements to learn her patterns before classifying the rest.

EntrepreneurClaude Code
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Illustrative photo: Legal sector101
Rights and Bureaucracy🇺🇸 United States

Google's former chief decision scientist tests an agent on legal paperwork

Cassie Kozyrkov recorded Operator handling hotels, flights, legal paperwork and infographics.

ConsultantOpenAI Operator
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Illustrative photo: Services/Technology sector102
Productivity🇺🇸 United States

Non-coding CEO uses Claude Code for email and budgeting

Michael Crist asked for only the emails from real people waiting for a reply and built the family budget from statements.

ExecutiveClaude Code
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Illustrative photo: Services/Technology sector103
Productivity🇺🇸 United States

Executive builds an "anti-system" task system

Hilary Gridley captures tasks with a tap on her iPhone and lets Claude organize them and learn her preferences.

ExecutiveClaude Code
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Illustrative photo: Services/Technology sector104
Productivity🇺🇸 United States

Founder goes from one agent to nine, two of them for the family

Claire Vo started with an executive assistant and now has agents for household logistics and for her kids' education.

EntrepreneurParentOpenClaw
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Illustrative photo: Insurance sector105
Customer Service🇺🇸 United States

Agent navigates the insurer's phone menu until it finds a human

To change a policy, the user had the agent make the call and transfer only once a representative was available.

ConsumerMeta Muse
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Illustrative photo: Telecom sector106
Personal Finance🇺🇸 United States

Canceling three streaming services with an agent

A journalist typed in her own passwords and the agent clicked through the entire cancellation flow for Peacock, Disney and Netflix.

JournalistChatGPT Agent
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Illustrative photo: SMB sector107
Business and Sales🇺🇸 United States

Two agents reviewing each other on the company tax return

Claude Code wrote the calculations from QuickBooks data and Codex reviewed them until they agreed.

Business OwnerClaude CodeCodex
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Illustrative photo: Services/Technology sector108
Productivity🇺🇸 United States

A week of managing my calendar by voice alone

A journalist turned on Workspace in Gemini and scheduled writing blocks and meetings by speaking.

JournalistGemini
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Illustrative photo: Health sector109
Health🌐 International

Food diary by photo, voice or text on Telegram

An n8n template estimates the calories and protein of meals and tracks goals, without asking for weight or height.

NutritionistConsumern8nGemini
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Illustrative photo: HR sector110
Career🇪🇸 Spain

A fit score for every LinkedIn job posting

José Antonio Morales turned his profile and a weighting system into a shortcut that scores any open job posting.

Job SeekerClaudeClaude in Chrome
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Illustrative photo: Tourism sector111
Productivity🌐 International

Booking an airport hotel with clear rules

The author limited the agent to Booking.com, used the site's own filter names and set tiebreaker criteria.

TravelerChatGPT Agent
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Illustrative photo: Tourism sector112
Productivity🌐 International

Comparing hotels in Lisbon across three different weeks

The browser opened Booking, Hotels.com, Expedia and Hyatt and kept a side-panel table of options up to US$220 a night.

TravelerGeminiChrome
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Illustrative photo: Tourism sector113
Business and Sales🇬🇧 United Kingdom

Travel tech company tests whether an agent can book on 11 hotel sites

Triptease gave the same request to 11 booking engines and documented where the agent got stuck.

Tourism ProfessionalManus
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Illustrative photo: Tourism sector114
Productivity🌐 International

The agent called the restaurant when the online booking failed

Nick Larkins asked for a dinner reservation; with the site fully booked, OpenClaw built a calling app and phoned.

ExecutiveOpenClaw
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Illustrative photo: Tourism sector115
Business and Sales🇺🇸 United States

Business lunch in Houston chosen by an agent

Nielsen Norman Group researchers watched the agent run 10 searches and propose three restaurants.

UX ResearcherChatGPT Agent
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Illustrative photo: Tourism sector116
Games and Creativity🇫🇮 Finland

Searching for classical music concerts in Berlin

The agent went through concert hall websites, adjusted dates and checked what was sold out.

ConsumerOpenAI Operator
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Illustrative photo: Retail sector117
Productivity🇬🇧 United Kingdom

A standing grocery list that becomes an ASDA cart

Christina Souch built a 40-item spreadsheet with price rules and let Claude fill the cart.

ConsumerClaude in Chrome
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Illustrative photo: Agribusiness sector118
Productivity🇺🇸 United States

Allie Miller tests agents with an unusual request: buying a yak

Among several agents tested, Manus researched on its own how to buy a yak for the family.

ConsultantManus
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Illustrative photo: Food sector119
Productivity🇺🇸 United States

Charcuterie board: from the list to the grocery cart

The author asked Comet for a shopping list and then had it put the items in Instacart.

ConsumerPerplexity CometInstacart
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Illustrative photo: Delivery sector120
Productivity🇺🇸 United States

Bloomberg journalist watched the agent the whole time

Rachel Metz asked for ice cream delivery and a schedule spreadsheet; the agent asked for help several times.

JournalistOpenAI Operator
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