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Profession · 22 cases
AI for consumer
Cases of ordinary people using AI to decide on purchases, dispute charges, compare plans, understand contracts and solve problems with companies. These are practical uses that anyone can try on their phone.
Each case includes the original account with a link to the source, what worked, what went wrong and a prompt we wrote for you to adapt to your own situation. Replace what is in brackets with your own details and review the result before using it.
22 cases, 3 of them from Brazil, from newest to oldest. The tools that show up most in these accounts are Meta Muse, ChatGPT, and Claude in Chrome. The most common topics are productivity, personal finance, and rights and bureaucracy. Every case is checked by hand before it enters the directory.
The cases
22 cases
01Claude doubled the speed of a home Wi-Fi network
A user asked for help with slow internet; the agent ran tests, read the Mac's signal data and walked them through the router settings.
02A table at a hard-to-book restaurant without refreshing the website
The user asked the concierge to watch for an opening at Don Angie; the agent booked it as soon as one appeared.
03Forgotten money at old addresses in two countries
A user gave the agent a list of places they had lived; it found an extra US$ 500 plus funds in the US.
04Mattress warranty: my agent versus the store's agent
Noticing bot-like replies from the company, the user set their own agent to negotiate, citing the law.
05Cleaning up 80,000 emails and chasing a forgotten refund
An agent reviewed the inbox, suggested deleting 20,000 promotions with approval, chased a refund from the provider and scheduled maintenance.
06Letting AI wait on hold with the dental plan
The agent called the provider, got through verification and transferred the call once a representative picked up.
07Selling a VR headset on Marketplace with an agent
With access to Facebook, the agent listed the Quest 3 and talked to buyers within a minimum price.
08Canceling a subscription and requesting a refund in chat
The agent canceled the subscription, opened a support chat and got the refund.
09Removing your phone number from data sites to cut spam
A user fed up with unwanted calls had an agent request removal of their number from people-search sites.
10A bot that negotiates a discount on your internet bill
DoNotPay built a bot that chatted with Comcast support and got $10 a month off, but it made up arguments.
11Building a dossier to fight for your consumer rights
The author describes the problem by voice and Claude builds a dossier with the contract, the company's advertising and the regulator.
12Requesting an exchange for defective clothing from a photo
A photo of the torn pants, a receipt found in Gmail and an email to the store, ready to review.
13Hunting recurring subscriptions in your statements
The agent read statements in CSV, spreadsheet and PDF formats and listed charges that repeat, ignoring groceries and fees.
14Agent navigates the insurer's phone menu until it finds a human
To change a policy, the user had the agent make the call and transfer only once a representative was available.
15Food diary by photo, voice or text on Telegram
An n8n template estimates the calories and protein of meals and tracks goals, without asking for weight or height.
16Searching for classical music concerts in Berlin
The agent went through concert hall websites, adjusted dates and checked what was sold out.
17A standing grocery list that becomes an ASDA cart
Christina Souch built a 40-item spreadsheet with price rules and let Claude fill the cart.
18Charcuterie board: from the list to the grocery cart
The author asked Comet for a shopping list and then had it put the items in Instacart.
19Getting your finances organized from scratch by chatting with ChatGPT
The author explains how they listed expenses, categorized them and built a plan by chatting with ChatGPT, with no complicated spreadsheet.
20Resolving a Consumer Dispute with the Help of AI
An engineer from Rio Claro (SP) used AI to resolve a defective laptop and later built a free consumer protection tool.
21Trainers Evaluate Workouts Built by ChatGPT and Gemini
CNN asked AIs for weight-loss and beginner workouts and took the results to two professionals.
22A running plan for someone who hated running
An American asked ChatGPT for a science-based exercise plan, ran six times a week and lost 12 kg.